1.How do I apply for a loan?
To apply for a loan, simply download our app from the App Store or Google Play Store. Register an account and follow the step-by-step application process.
2.What are the eligibility requirements?
To be eligible for a loan, you must be a Zambia citizen aged 18 or above, have a valid government-issued ID, and provide proof of income or employment.
3.How long does the loan approval process take?
Our loan approval process is quick and efficient. Once you submit your application, it will typically be processed within 24 to 48 hours. You will receive a notification regarding the status of your application.
4.How much can I borrow?
The loan amount you can borrow depends on various factors, including your creditworthiness, income, and repayment history. Our app will provide you with a loan limit based on these factors.
5.What is the repayment period?
The repayment period for our loans typically ranges from 90 days to 180 days. You can choose a repayment term that suits your financial situation during the application process.
6.Are there any hidden fees or charges?
We believe in transparency, and there are no hidden fees or charges associated with our loans. The interest rate, processing fee, and any applicable charges will be clearly stated in your loan agreement.
7.Can I repay my loan early?
Yes, you can repay your loan early without any penalties or additional charges. Early repayment can help you save on interest costs.
8.What happens if I miss a repayment?
If you miss a repayment, late fees or penalties may apply. It is important to communicate with our customer support team to discuss possible solutions and avoid any negative impact on your credit score.